Privacy Policy

Last updated: April 4, 2026.

RizSpin Casino (“RizSpin Casino,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or use our website at rizspincasino-australia.com (the “Site”) and any associated services, promotions, or customer support interactions (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Site immediately.

1. Compliance and Applicable Law

RizSpin Casino operates under Australia’s data protection framework and adheres to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also comply with international standards such as the General Data Protection Regulation (GDPR) for users accessing our Site from regions outside Australia.

We are regulated by the Australian Communications and Media Authority (ACMA) and committed to meeting all obligations relating to secure data processing, responsible gambling, and online communication.

2. Information We Collect

We collect personal and non-personal information to provide a safe, efficient, and personalised gaming experience for our punters. The types of information we collect depend on how you interact with RizSpin Casino.

2.1 Personal Information

We may collect information that identifies you directly, such as:

Full name, date of birth, and.
Residential address and proof of identity (e.g. driver’s licence, passport).
Contact details (email address, phone number).
Payment information (for deposits and withdrawals via POLi, PayID, BPAY, Neosurf, Visa, Mastercard, or crypto).
Account credentials and verification.
Responsible gambling preferences and self-exclusion data.

2.2 Non-Personal and Technical Information

We may also collect non-identifiable data to enhance website functionality, including:

Device type, browser, IP address, and geographic.
Referral URLs and activity logs.
Cookies and tracking technologies (see Section 7 below).
Gameplay statistics and site.

2.3 Data from Third Parties

We may receive information from trusted service providers or affiliates such as:

Payment.
Identity verification.
Responsible gambling.
Marketing partners and analytics.

3. How We Use Your Information

We use your information for purposes consistent with operating a fully licensed Australian online casino and to provide you with the best possible player experience.

3.1 Core Purposes

Creating and maintaining your player.
Processing deposits, withdrawals, and bonus rewards in AUD (A$).
Fulfilling legal obligations including KYC (Know Your Customer) and AML (Anti-Money Laundering).
Preventing fraud, identity theft, and misuse of.
Personalising your experience and providing relevant promos or pokies.

3.2 Communication

We may use your information to:

Send account-related alerts (transaction status, password resets, verification notices).
Inform you about offers such as welcome bonuses, free spins, and no-deposit.
Respond to support queries via [email protected].

You may opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

3.3 Legal and Compliance

We may access or disclose your data when required by law, regulation, or government request, including to:

ACMA or other regulatory.
Law enforcement or fraud prevention.
Responsible gambling organisations upon your consent or.

4. Legal Basis for Processing (GDPR Context)

For users from the EU/EEA or other jurisdictions following GDPR principles, we rely on the following lawful bases:

Consent — when you voluntarily provide information or agree to marketing communications.
Contract — when processing is necessary to provide you with gaming services.
Legal obligation — when required to verify your identity, prevent fraud, or comply with tax or AML regulations.
Legitimate interests — for activities like improving our platform and securing user data.

You can withdraw your consent at any time, though certain processing (such as recordkeeping) may still be required for legal compliance.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Typically:

Account and transaction data: kept for at least five (5) years after account closure, in accordance with Australian AML/CTF obligations.
Marketing preferences: stored until you opt out.
Technical data: retained briefly for site analytics, security monitoring, and troubleshooting.

When information is no longer required, we securely delete or anonymise it.

6. Cookies and Tracking Technologies

RizSpin Casino uses cookies and other tracking technologies to improve your on-site experience.

6.1 What Cookies Do

Cookies are small text files placed on your device to:

Keep you logged in during a.
Store preferences (language, currency, favourite pokies).
Measure site performance and traffic.
Personalise bonuses or promotions based on.

6.2 Cookie Management

You can manage or disable cookies through your browser settings. However, some site functions (e.g. logging in, playing games, transaction safety) may not operate properly without them.

7. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with third parties that help us operate our Services responsibly and securely.

7.1 Service Providers

We partner with reputable third parties who manage:

Payment processing (e.g. POLi, PayID, BPAY, crypto gateways).
ID verification and fraud prevention.
Data hosting and cyber.
Email marketing and customer support.

All partners are required to comply with the Australian Privacy Principles and use your data solely for providing contracted services.

7.2 Legal Authorities

Your information may be disclosed to relevant authorities when:

Required for auditing, AML/CTF compliance, or lawful.
Necessary to protect our rights, users, or the.
You authorise the disclosure (e.g. to Gambling Help Online support services).

7.3 Cross-Border Transfers

Some third-party providers may store or process data in countries outside Australia, including within the EU or the United States. Where data is transferred abroad, we implement appropriate safeguards such as:

Data transfer agreements aligned with GDPR.
Encryption and access.

8. Security of Your Data

We adopt robust administrative, technical, and physical security measures to protect your personal information from loss, misuse, or unauthorised access. These include:

SSL encryption for all user sessions and.
Two-factor authentication for staff.
Regular vulnerability testing and security.
Secure payment gateways for Visa, Mastercard, and cryptocurrency.

While we take reasonable steps to secure your data, no online platform can guarantee 100% protection. You are responsible for keeping your password and account secure and immediately notifying us of any suspicious activity.

9. Your Rights and Choices

You have various rights concerning your personal data under the Privacy Act and, where applicable, GDPR.

These include:

Access: Request a copy of your personal information.
Correction: Update any inaccurate or outdated data.
Deletion: Request erasure of certain information when not required by law.
Restriction: Limit processing of your data in specific circumstances.
Data portability: Request transfer of your information to another service provider.
Withdrawal of consent: Opt out of marketing or specific data uses at any time.

Requests can be submitted via [email protected], and we’ll respond within a reasonable timeframe per Australian privacy guidelines.

10. Responsible Gambling and Data Use

RizSpin Casino is committed to promoting responsible gambling and protecting punters who may experience harm. Data related to self-exclusion, betting limits, or behavioral flags is handled with the highest confidentiality and is never shared for marketing purposes.

We also work with Gambling Help Online (1800 858 858) to provide assistance to players seeking advice or support.

11. Marketing and Promotions

We send marketing messages about new pokies, promotions, and special offers only if you have opted in. Communication may occur via:

SMS.
In-site.

You can opt out through:

The unsubscribe link in promotional.
Adjusting your account marketing.
Contacting us.

We may still send important non-promotional messages related to your account, payment status, or service updates.

12. Third-Party Links

Our Site may contain links to third-party websites, affiliate pages, and payment providers. We do not control these external sites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of each linked site before providing any personal information.

13. Crypto Transactions

If you deposit or withdraw using cryptocurrency, additional security and verification steps may apply. While transaction data on blockchain networks is generally public, we only store wallet identifiers as needed to process your payments and prevent fraud. You remain responsible for the privacy and security of your crypto wallet.

14. Data Retention for Dispute Resolution

If you raise a dispute or claim, certain records may be retained longer for:

Dispute resolution and.
Legal defence or compliance with regulatory.
Internal accounting or anti-fraud.

Once resolved, personal data is securely archived or erased as soon as practical.

15. Children’s Privacy

RizSpin Casino strictly prohibits use of its Services by anyone under 18 years of age. Accounts found to be registered or accessed by minors will be suspended, and all associated data will be securely deleted in accordance with Australian law.

If you believe a minor has accessed our Site, please contact our support team immediately.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates take effect once posted on this page with the revised “Last Updated” date. We encourage you to review this Policy regularly to stay informed about how we handle your information.

Material updates will be communicated via email or prominent notice on the Site.

17. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

RizSpin Casino (Australia).

Email: [email protected].

Support Hours: 9:00 AM – 10:00 PM AEST, 7 days a week.

Currency: AUD.

Responsible Gambling Help: 1800 858 858 (Gambling Help Online).

18. Summary of Key Principles

Your data is securely protected under Australian law and global standards.
Information is used only for lawful and transparent purposes.
You control your communication preferences and personal data rights.
We promote responsible gambling and player wellbeing at all times.

By continuing to use RizSpin Casino, you confirm your understanding and acceptance of this Privacy Policy.

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